PAYMENT AND CANCELLATION POLICY

 
 
PAYMENTS: All amounts due must be paid in full 60-days prior to arrival.  Please include your reservation number on all checks or correspondence.  Failure to make payments in a timely manner may result in the cancellation of your reservation and forfeiture of any monies paid.  Refunds or adjustments cannot be made for late arrival or early departure

RESERVATION HOLD DEPOSIT:  In order to secure your reservation, a reservation hold deposit in the amount of $500 will be taken at the time of booking. This fee will be applied towards the rent.  PLEASE NOTE:  Some properties may require an additional refundable security deposit.

CANCELLATION POLICY:  Should it be necessary to cancel your reservation, all prepaid amounts will be retained as liquidated damages unless written notice of cancellation is received at least 60-days prior to your arrival.  Penalties will be waived if the unit is re-rented at the same rate, and for the full term of your reservation.  All cancellations are subject to a $90 cancellation fee.

PROCESSING FEE:  A $75 processing fee is charged on each reservation. 

DAMAGES: Renter shall be responsible for any damage done to the property or equipment located on the premises, by Renter, Renter's Gusts, or any other person(s) affiliated with Renter. Renter understands and agrees that Agent will hold the Renter financially responsible for the repair and/or replacement of any property and/or equipment should it be damaged during the Renter's stay and authorized use of the property.  All of Renter's property kept, parked, or stored on the Property during Renter's use of the Property shall be so kept, parked or stored at the risk of Renter. Agent shall not be responsible for any loss or damage to Renter's property and Renter shall hold Agent harmless from any claims arising out of loss or damage to any such property.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file for damages.

DAMAGE WAIVER FEE:  The damage waiver fee is added to the total price of the reservation in lieu of collecting a refundable damage deposit.  The fee is $50 plus tax and is non-refundable.  This fee does not release renter from liability for damages.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file for damages.
 
CLEANING FEES: Cleaning fees must be charged on each reservation as is based on square footage.  Housekeeping service includes no more than 2-loads of laundry for a 1 bedroom, 3-loads for a 2 bedroom, 4-loads for a 3 bedroom, 5-loads for a 4 bedroom, 6-loads for a 5 bedroom, 7-loads for a 6-bedroom, etc.  Any additional laundry will result in an additional charge of $25/load.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file.  

PETS:  Pets are NOT allowed in most properties.  For Pet Friendly properties, every pet must be disclosed to us BEFORE you arrive.  Management must approve the weight and breed of your pet as some properties have weight restrictions.  If you arrive with an unapproved pet, you will be charged a $500 pet fee and you are subject to cancellation without a refund.  Pet friendly properties require a $175 pet fee plus tax, per pet.  This fee is non-refundable.  Please contact our office if you need to add your pet to your reservation.  Please contact our office with this information, (386) 428-0513 or email us.

MONTHLY RENTALS:  Monthly rentals consist of 28 nights(four weeks).
 
TRIP CANCELLATION INSURANCE.  For your convenience, and protection, we offer a travel protection plan covering the total amount of your reservation.  The plan is OPTIONAL.  This plan is available to residents of the U.S.(except New York & Hawaii) and Canada only.   

ONLINE BOOKINGS.  All online reservations are deemed accurate, but are not guaranteed, subject to final confirmation and approval by Management.
 


RENTAL TERMS AND CONDITIONS


THE RENTER UNDERSTANDS that we accept families, married couples, and single adults. Renter must be 25 years of age to reserve any of our properties and check-in.  You may not rent if you are under the age of 25. You certify that you have read the limitations placed on the number of persons permitted to occupy the premises, and agree to abide by such limitations; if not, you will be asked to leave with NO REFUND.  Please list all registered guests below.  

Only those people who are listed on the registration are allowed in the property.  If guests are invited, Ocean Properties Vacation Rentals, Inc must approve.  If we find there are excessive persons staying on the property above and beyond those who have registered, YOU WILL BE ASKED TO LEAVE IMMEDIATELY.  No fraternities, school or civic groups are allowed.  ABSOLUTELY NO PARTIES ALLOWED.  ID’s must be furnished if requested.  Renter understands that by Florida law, the legal drinking age is 21 years old.  A minor in possession of alcohol is a misdemeanor in the State of Florida and punishable by law to include severe fines, community service, and certified record of any incident under the misdemeanor’s name.  The Sheriff’s Department has the authority to be called to a residence and investigate any suspicions of minors drinking or possessing alcohol.  Violation of the above is grounds for immediate eviction.  NO REFUNDS.      
 
COMPLIANCE WITH RULES AND REGULATIONS.   Renter shall take all reasonable steps to see that he/she, members of his/her family, and other occupants of the Premises adhere to the rules and regulations applicable to the Premises.  Failure to do so may lead to the forfeiture of the Security Deposit (where applicable) or Renter may be asked to leave with NO REFUND.  The following rules and regulations being cited below are exceptionally important:

  • The occupancy of the Premises and the use of community walkways and common area shall be sufficiently quiet and peaceful so not to disturb others.  ABSOLUTELY NO NOISE AFTER 10:00PM.
  • Use of the amenities and facilities of the Premises is limited to Renter and registered guests.  Parents are responsible for the behavior of their children.
  • If you are renting a condominium, your unit is confirmed with the understanding that you will adhere to the rules and regulations set by individual Condominium or Homeowner Association.
  • In accepting this rental, you agree to be responsible for any damage caused by your party or guests.  If renting a condominium, you also agree to register all overnight guests and agree to abide by the condominium rules and regulations.      

HOUSEKEEPING:  Housekeepers do not wash dishes.  All dishes must be cleaned before departure, they may be left in the dishwasher.  Please remove all trash prior to your departure. Failure to leave Premises in a neat, orderly condition will result in an additional charge.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file. Daily housekeeping service is available for an additional fee. 

STARTER KIT PROVIDED:  Your accommodation is stocked with a starter kit for your convenience.  This starter kits includes 2 rolls of toilet paper per bathroom, 1 roll of paper towels, 1 sponge, 2 dishwashing tablets, 2 laundry pods, kitchen wipes, small bars of soap by each sink and in the shower, and a trash bag for the kitchen garbage can.  
 
FURNISHINGS.  Renter understands that the Premises and its furnishings are privately owned.  Neither the Agent nor the Owner shall be responsible for providing any additional furnishings or equipment not specified in the literature.  The Premises is complete with a fully equipped kitchen, linens, and courtesy starter kit of basic paper/soap products.  Beach towels and beach chairs are not provided.  Daily maid service is available for an additional fee.  Property owners want you to enjoy their Florida home as they do.  Please treat their possessions as you would your own.               

NON-SMOKING.  All properties are NON-SMOKING.  Upon check out, we will inspect the property.  If smoking in the property has occurred during your stay, you will be charged a fee.  Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file.     

SUBSTITUTION OF COMPARABLE ACCOMMODATIONS.  Rates and availability of accommodations are subject to change without notice.  Agents have authority from Owner to commit for certain period during the twelve months following the confirmation date of this rental.  Should Owner list the Premises for sale prior to the dates of the Renter’s occupancy or should Owner occupy the Premises as a resident or otherwise prohibit Agent from renting the Premises notwithstanding Owner’s agreement with Agent, the Agent may provide Renter with substitute accommodations for the dates of Renter’s occupancy, which Renter agrees to rent under the Agreement, provided the substitute comparable accommodations do not have a higher rental than the Premises.  If a similar property is not available, guest will receive a full refund.   Similarly, should the Premises be undergoing major repairs, redecoration, etc. Agent may provide Renter with substitute comparable accommodations.  If a similar property is not available, guest will receive a full refund.     

NO SUBLEASE OR ASSIGNMENT.  Renter shall not subject or assign the Agreement without the prior written consent of Agent.          

THERE WILL BE NO REFUNDS FOR INCLEMENT WEATHER INCLUDING HURRICANES; EXCEPT FOR MANDATORY EVACUATIONS.  THERE WILL BE NO REFUNDS FOR LATE ARRIVALS OR EARLY DEPARTURE.  

ENTRY OF PREMISES.  Agent or an authorized employee or repairman may enter the Premises during customary hours for any purpose connected with the repair, improvement, care and management of the Premises.  In case of emergency, access must be granted regardless of hour and without notification.

MAINTENANCE.  Any maintenance items should be reported to Ocean Properties Vacation Rentals, Inc. during the course of normal business hours.  DO NOT CALL INDIVIDUAL CONDOMINIUM MANAGER’S OFFICE.  In the event of an emergency after hours, call (386) 428-0513.  In case of appliance, A/C, or plumbing failure, same day repair cannot be guaranteed, but every effort will be made to provide service as quickly as possible.  Renter shall not be entitled to any refund.           

MILDEW/MOLD.  Please report any mildew or mold that you might notice immediately after check-in.  We will make every attempt to make the necessary repairs.  ALL RENTERS MUST REPORT MILDEW OR MOLD IMMEDIATELY AFTER CHECK-IN AND NOT ON DEPARTURE.

PARKING RESTRICTIONS AT SITE(where applicable).  The parking areas at some individual sites are for automobiles only.  Motor homes, travel trailers, boat trailers, pickup trucks, etc. are not permitted in some locations.           

TENNIS(where applicable).  Allocation of court times and administration of court rules are controlled by management on the site.  Not all sites have tennis courts.

POOL POLICIES (where applicable).  Use of the pool and spa is limited to Renter and registered guests only.  
Pool Heat: Pools may not heat to Guest’s desired temperature during colder weather and may take up to 48 hours to reach maximum temperature. There are no refunds for dissatisfaction with pool heat. Should the pool or spa be unusable for any reason, Agent assumes no responsibility and such occurrence shall not constitute sufficient cause for a refund. Condominium Pools: We cannot guarantee that the pool will be heated at your condominium, however, we will make every effort to apprise you of your condominium’s particular guidelines concerning heating the pool and relevant pool regulations. Pool Safety.  Use of swimming pools and hot tubs is “at your own risk”.  Running & diving are prohibited. Children, of any age, are not allowed in the pool area without adult supervision. When available, safety netting & pool alarms must be used at all times and doors must be kept closed & locked. If the property has a Drowning Detection Alarm, all alarms must be turned back on when the pool is not in use by guests. All guests assume the risks of use and waive the right to file suit against the owner and/or Ocean Properties Vacation Rentals, Inc. for any loss, damage, injury, or liability that should occur. Any safety concerns, including but not limited to pool alarms, equipment, safety netting, or locks, that are not working properly must be reported immediately to Mgt. Co. 

SURVEILLANCE CAMERA:  Guest acknowledges and accepts that some properties may surveillance cameras at the entrance of the property. {{initial}}

OWNER’S CLOSET.  One closet in the Premises may be reserved for storage of the Owner’s personal property and is not included with this rental.

LOST OR STOLEN ARTICLES.  Agent and Owner are not responsible for Renter’s articles lost, stolen, or left behind on or in the Premises.  

MISPLACED ITEMS RETURN FEE:  Guests will be charged a $25 return fee, plus all shipping costs, to return any personal items, misplaced or left behind, in their unit after departure. Ocean Properties Vacation Rentals, Inc. reserves the right to charge your credit card on file for this return fee.

LOST KEYS, GARAGE/GATE REMOTE, PARKING & POOL PASSES.  There will be a $10.00 charge for lost keys or pool passes, $50 for parking passes, and up to $200 for lost garage and gate remotes.  Renters staying at the Minorca or Seacrest will be charged a $75.00 fee for lost Fobs (security access key).  Renters at Bouchelle Island are charged up to $150 for lost amenities keys.   

LOCK OUTS.  There will be a $25.00 charge if you are locked out of your room.           

AGENCY DISCLOSURE.  Management Company acts as an agent and is paid a fee by the owner of the property.                      

TERMINATION OF RENTAL.  If Renter violates any of the conditions or restrictions on this Agreement, Agent may terminate this Agreement and enter the Premises.  Upon notice of the termination of this Agreement, Renter shall vacate the Premises immediately.  

DISCLAIMER:  The Renter shall not do or permit any act or thing to be done upon the rental premises which may subject Owner to any liability or responsibility for injury, damages to persons or property or to any liability by reason of any violation of any laws, rules, ordinances, regulations, statutes, requirements, restrictions and codes affecting the rental premises or any portion thereof or affecting the maintenance, use or occupation  of the rental premises  or  any portion thereof. The Renter shall exercise such control over the rental premises as to fully protect Landlord and Indemnities against any such liability. The Renter  shall indemnify and save the Indemnities harmless from and against  (i) all claims of  whatever  nature  against  the  Indemnities arising from any act, omission or negligence of the Renter, its contractors, licensees, agents, servants, employees, invitees or visitors; (ii) all claims against the Indemnities arising from any accident, injury or damage  whatsoever  caused to  any person or to the property of any person and occurring during the term in or about the rental premises; (iii) all claims  against the Indemnities arising from any accident, injury or damage  occurring outside  of  the  rental premises but  anywhere  within  or about the real property of which the rental premises is a part, where such accident, injury or damage results or  is claimed to have resulted from an act, omission or negligence of the  Renter or  Renter's contractors, licensees, agents, servants, employees, invitees or visitors; and (iv) any breach, violation or non-performance of any covenant, condition or  agreement  in this lease agreement set forth and contained on the part of the Renter to be fulfilled, kept, observed and performed.  This indemnity and hold harmless agreement shall include indemnity  from and against any and all liability, fines, suits, demands, costs and expenses of any kind or nature  (including,  without  limitation, reasonable  attorneys'  fees and disbursements) incurred in or in connection with any such claim  or  proceeding brought  thereon, and the defense thereof but  except with respect to claims with respect to bodily injury or death, shall be limited to the extent any insurance proceeds collectible by Landlord under policies owned by Landlord or such injured party with respect  to  such  damage  or  injury  are  insufficient  to satisfy same.  "Indemnities" means Owner, Ocean Properties Vacation Rentals, Inc., their respective owners or shareholders, and their respective successors, assigns, employees, agents and contractors. The renter acknowledges that Ocean Properties Vacation Rentals, Inc. acting solely in the capacity of Agent for the property Owner, assumes no liability thereunder.       

COVID-19 DISCLAIMER: An inherent risk of exposure to COVID-19 exists in any public lodging establishment where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death.  According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.  Ocean Properties Vacation Rentals, Inc. has taken measures to ensure that properties are properly cleaned and disinfected in accordance with the CDC Clean and Disinfect guidelines.  Renter voluntarily assume all risks related to exposure of COVID-19.